Shipping Policy

Last updated: July 27, 2026

Processing Time
Orders are typically processed within 1–3 business days of purchase. You'll receive a confirmation email once your order has shipped, along with tracking information where available.

Shipping Rates
We offer free shipping on all orders. Any shipping costs are included in the price of your item — there are no additional shipping fees at checkout.

Delivery Times
Delivery times vary depending on your location and the product ordered, and are estimates only — not guaranteed. Most orders arrive within 7–20 business days of shipping, though some items may take longer depending on supplier processing and customs (for international orders).

We are not responsible for delays caused by the shipping carrier, customs processing, weather, or other events outside our control.

International Shipping
Shipping availability depends on where a given product ships from. Many of our products ship worldwide, including to the US, UK, EU, and Latin America. Some items are fulfilled from US-based suppliers and are only available for shipment within the United States — this will be noted on the product page if it applies. International customers are responsible for any customs fees, import duties, or taxes charged by their country — these are not included in your order total and are collected by the carrier or customs agency upon delivery.

Order Tracking
Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking information to update after you receive it.

Lost, Missing, or Delayed Packages
If your tracking shows your package as delivered but you haven't received it, please check with neighbors and your local carrier facility first, as packages are sometimes marked delivered slightly before arrival. If you still can't locate your package, contact us at hackertoy1@yahoo.com within 30 days of the expected delivery date and we'll help resolve the issue.

If your order hasn't arrived within the estimated delivery window, reach out to us at hackertoy1@yahoo.com with your order number and we'll look into it.

Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error shortly after placing your order, contact us immediately at hackertoy1@yahoo.com and we'll do our best to update it before it ships — but we cannot guarantee changes once an order has been processed.

Questions?
Contact us anytime at hackertoy1@yahoo.com.