RETURN & REFUND POLICY

Damaged, Defective, or Wrong Items
If your item arrives defective, damaged in transit, or you received the wrong item, please contact us within 30 days of delivery at hackertoy1@yahoo.com with:

• A description of the issue
• Photos of the item (and packaging, if damaged in transit)
• Your order number

In most instances, no physical return is required. Once we confirm the issue, we'll process a refund or send a replacement — we handle this on the back end with our supplier, so there's no need for you to ship anything back. A small number of items (typically those shipped from a domestic/US warehouse) may require a physical return before a refund or replacement can be issued; if that applies to your order, we'll let you know and provide return address and instructions at that time.

All Sales Are Final (Except as Noted Below)
Outside of the protections above for damaged, defective, or incorrect items, all sales are final. We do not accept returns or offer refunds for change-of-mind purchases, sizing issues, or similar reasons. Certain items — such as perishable goods, custom or personalized products, personal care goods, and hazardous materials — are never eligible for change-of-mind returns in any case.

Please review product descriptions, sizing charts, and photos carefully before ordering. Get in touch if you have questions about a specific item before you buy.

European Union: 14-Day Cooling-Off Period
Notwithstanding the above, if your order is shipped into the European Union, you have the legal right to cancel your order within 14 days for any reason, without justification. The item must be unworn/unused, with tags, in its original packaging, and you'll need proof of purchase. Contact us at hackertoy1@yahoo.com to start this process, and we'll provide return instructions.

Refunds
Once we've received and inspected a return (if applicable), or confirmed a defective/damaged/wrong-item claim, we'll notify you whether your refund or replacement is approved.

If approved, refunds are issued to your original payment method, typically within 10–14 business days of approval. Please note it can take additional time for your bank or credit card company to post the refund. If more than 20 business days have passed since approval and you haven't received your refund, contact us at hackertoy1@yahoo.com.

Questions?
Contact us anytime at hackertoy1@yahoo.com.